Select a prospect to call.

Warm, friendly, and noncommittal.

Warm and polite, but she avoids live commitment.

Warm enough to respond, but visibly rushed.

Warm, hesitant, and inclined to defer decisions.

Warm, analytical, and slightly guarded.

Warm, apologetic, tired, and financially cautious.

Cold, confident, and dismissive.

Cold, distracted, and short tempered.

Cold and busy, with an edge in his voice.

Cold, flat, and disengaged.

Cold beneath the surface, but she deflects with humor.

Cold at first because she is embarrassed and tense.

Cold, skeptical, guarded, and physically closed off with her arms crossed.

Cold, guarded, and weary.

Cold, mildly impatient, and actively comparing.

Cold because she is confused and cautious, but still gentle.

Cold, blunt, and confrontational.

Cold, distrustful, cautious, and elderly.

Cold because he is fearful and wary.

Cold, irritated, sharp, and focused on closure.

Freezing, ornery, stubborn, stern, curt, and paranoid.