Billing Policy

Price: $14.99 USD per month.

Included:

• Access to all currently available typed-practice personas
• 20 voice-practice sessions during each Stripe subscription billing period
• Complete practice transcripts where available
• Transcript-based coaching feedback
• Practice history
• XP and progress tracking
• Additional voiced personas as each is completed and tested

Your subscription renews automatically at the same price for the same billing period until you cancel. The voice-session count resets when Stripe advances the billing period.

You can cancel any time from the Stripe customer portal via Account → Manage billing. Cancel-at-period-end retains Founding access through the end of the paid period. A canceled membership may lose Founding pricing if later restarted.

If a payment fails, Stripe may attempt retries for a limited period. During that retry window, your account may enter a temporary past-due state and continue to have Founding access. If retries are exhausted or the subscription becomes unpaid, your access downgrades to the Free plan.

When Founding access ends (cancellation completes, unpaid state, or termination), your account returns to the Free plan. Typed practice remains available according to current Free-plan rules. Your history, XP, and unlocked personas are preserved.

A voice session is only counted after you receive a usable voice response. It is not counted when microphone permission is denied, transcription fails before a usable prospect response, the AI service fails to deliver a response, or a duplicate request is blocked.

Sales, use, VAT, or similar taxes may be added where required by law and are calculated and collected via Stripe.

We do not guarantee appointments, sales, commissions, or income. Nothing on the pricing or billing pages should be read as a promise of business outcomes.

Dial Ready Pro subscriptions renew monthly until canceled. You may cancel at any time through Account → Manage billing. Cancellation stops future renewal charges, and access ordinarily continues through the end of the current paid billing period.

Your first subscription payment is eligible for a full refund when:

• The request is submitted within seven calendar days of the original purchase; and
• No more than two voice-practice sessions have been used.

Renewal payments are generally non-refundable. Dial Ready Pro does not provide prorated refunds for unused time, unused voice sessions, or partial billing periods.

Requests involving duplicate charges, confirmed unauthorized charges, or a verified Dial Ready Pro technical failure that materially prevented access to paid features will be reviewed individually. Approved refunds are returned to the original payment method. Processing time may vary depending on the payment provider or financial institution.

All refund requests must be submitted through the Data & Support Requests page while signed in to the account associated with the subscription. Refund requests submitted by email or through other channels will not be processed.

This policy does not take away any consumer right or remedy that Dial Ready Pro is required to provide under applicable federal, state, or local law.