Support & Help
Account creation and sign-in
- Create an account with an email and password on the Sign in page.
- If you get a confirmation email, click the link to activate your account.
- If you can’t sign in, use the password reset link on the Sign in page.
Password reset
Go to the Sign in page and choose “Forgot password.” You’ll receive an email with a reset link.
Subscription and cancellation
- Start a Founding subscription from the Pricing page.
- Manage or cancel from Account → Manage billing (opens the Stripe customer portal in a new tab).
- Cancel-at-period-end keeps Founding access through the paid period.
Voice-session allowance
Free accounts include a small trial voice allowance each month. Founding subscribers get 20 voice sessions during each Stripe subscription billing period. A voice session is only counted after you receive a usable voice response — technical failures and microphone denials do not count.
Billing period
For Founding subscribers the allowance follows your Stripe billing period (shown on your Account page). It resets automatically when Stripe advances the period. There is no manual reset.
Microphone permission
- The browser will ask for microphone access on your first voice attempt.
- If you accidentally denied it, open the site permissions in your browser and re-allow microphone access, then reload.
- Voice practice requires a supported browser with microphone support.
Typed practice
Typed practice is available to all accounts regardless of voice allowance. Use it any time to rehearse openings, objections, and appointment-setting language.
AI-generated voice disclosure
The prospect voice you hear is generated by an AI text-to-speech service. It is not a recording of a real person.
Prohibited data reminder
Do not enter real prospect names, phone numbers, addresses, dates of birth, medical information, Social Security numbers, bank or payment details, carrier application data, policy numbers, mortgage account numbers, or any other confidential information.
Report a technical issue
Open a Technical support request describing what happened, the persona, and roughly what time. Do not include confidential information.
Request data export
Submit an Account data export request. We will review and respond.
Request account deletion
Submit an Account deletion request. Cancel billing first from Account → Manage billing. Some transaction or operational records may be retained where required.
Billing question
Submit a Billing question request. Include the general nature of the question. Do not include full card numbers.