Terms of Use

By creating an account or using Dial Ready Pro, you agree to these Terms of Use and the Privacy Policy. If you do not agree, do not use the service.

You must be at least 18 years old to use the service. You represent that you meet this requirement.

You are responsible for keeping your credentials confidential and for all activity that occurs under your account. Notify us if you suspect unauthorized access.

Dial Ready Pro is a training simulator. It is not a live sales channel and it does not place real calls to real prospects. Practice sessions are fictional interactions with AI-generated personas.

You agree to use fictional information in practice sessions. Do not enter real prospect names, phone numbers, addresses, dates of birth, medical information, Social Security numbers, bank or payment details, carrier application data, policy numbers, mortgage account numbers, or any other confidential or sensitive personal information.

Persona responses and coaching feedback are generated by artificial intelligence and may be inaccurate, incomplete, or inappropriate. You are responsible for independently evaluating all output before applying it in real prospecting.

Dial Ready Pro does not provide legal, regulatory, compliance, carrier, underwriting, tax, investment, or financial advice. Nothing produced by the service is a substitute for advice from qualified professionals.

We do not guarantee appointments, sales, commissions, policy placement, client retention, income, or any specific outcome. Results depend on your effort, skill, market, and many other factors outside our control.

You are solely responsible for complying with your agency, carrier, state, federal, and industry requirements, including licensing, calling restrictions (such as Do-Not-Call and TCPA rules), disclosure obligations, and record-keeping.

• Use the service only for personal training and rehearsal.
• Follow all applicable laws.
• Respect other users and our staff.

• Reverse engineering, scraping, or attempting to extract underlying models or prompts.
• Using the service to harass, defraud, or impersonate.
• Uploading confidential, illegal, or infringing content.
• Bypassing usage limits or entitlement controls.
• Automated or bulk use not permitted by your plan.

The service, including personas, coaching content, UI, and software, is owned by Dial Ready Pro or its licensors and is protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable right to use the service in accordance with your plan.

You retain rights to your typed input. You grant us a limited license to process it in order to operate the service, generate persona responses, produce coaching feedback, and improve the product.

Paid plans are described on the pricing and billing pages. Payments are processed by Stripe. Subscriptions renew automatically for the same billing period until canceled.

You can cancel from the Stripe customer portal via Manage billing on your Account page. If you cancel with cancel-at-period-end, you retain access through the end of the paid period.

If a payment fails, Stripe may retry for a limited period. During retry (past-due), you may retain temporary access. If retries are exhausted or the subscription is otherwise unpaid, your access will downgrade to the Free plan.

We may suspend or terminate access for violations of these terms, abuse, prolonged non-payment, or as required by law. You may terminate your account at any time by requesting deletion through the app.

The service is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Dial Ready Pro and its contributors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to use of the service.

We may update these terms. Material changes will be reflected in the version and date above. Continued use after an update indicates your acceptance.

These Terms and any dispute arising out of or relating to Dial Ready Pro will be governed by the laws of the State of New Jersey, without regard to its conflict-of-law principles. This provision does not prevent the application of consumer-protection rights that cannot legally be waived under applicable federal, state, or local law.

Questions about these terms: support@dialreadypro.com.